Send Out High Quality
ISO 9001 also called the Standard of Quality Management System seeks to create an intra-organizational system that manages quality. Management is including of planning, controlling, guiding, and supervising. Accordingly, under the circumstances of ISO 9001 such criterions supposed to be done through a specific quality approach.
One of the most significant concerns of TNT-Iran is to provide a customer-orientated approach based on the dynamic improvement of the intra-organizational system. In this regard, obtaining ISO 9001: 2015 demonstrates the principled training of TNT- Iran’s staff in order to satisfy their customers. The whole approach of TNT-Iran’s ISO system is to identify customer needs, as well as discovery of customer expectations and how to resolve them in the least feasible time. May we be along with you, having a mutual relationship in order to have both an ever-increasing advancement and customer-orientated services.
TNT-Iran Board of Directors
ISO 9001: 2015
Generally, ISO standards are reviewed each 5 years. ISO 9001: 2008 was put under investigation by ISO supervisory board in 2013; and was finalized as ISO9001: 2015, in September; 2015. ISO9001: 2015 seeks for a higher-level structure having a wider perspective for not only the organization and stakeholders; but it also seeks to make it easier to be used as an interconnected system with other standard management systems. ISO9001: 2015 looks specifically at business threats, opportunities, and risks while ISO 9001: 2008 has not addressed such issues. As an organization requires demonstrating its capability through providing identical products and services that are in line with both the customer requirements and practicable legal and regulatory requirements, the implementation of ISO 9001: 2015 is the solution in this regard. Providing identical products and services means the organization ensures that the quality of its products and services would never diminish in time; that the organization is constantly seeking the best adequate feasible solutions, services, and products that lead to customer satisfaction.